Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a free estimate or consultation
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter or communications
• Subscribe to marketing communications

This information may include your name, email address, phone number, property address, and details about your project needs. We also collect limited technical and attribution information when you use the site, such as pages viewed, browser and device information, referring site, campaign parameters, and advertising click identifiers (for example, gclid, gbraid, and wbraid).

2. How We Use Your Information

We use the information we collect to:

• Provide estimates and consultations for our services
• Communicate with you about your projects and appointments
• Send you information about our services and promotions
• Improve our website and customer service
• Measure website visits, lead submissions, and advertising performance
• Protect forms and the website from spam, fraud, and abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information in the following limited circumstances:

• With service providers that host the site, deliver email, protect forms, provide analytics, or measure advertising on our behalf
• With Google for Google Analytics, Google Ads conversion measurement, and reCAPTCHA as described below
• With our SmartAleck reporting system, which receives campaign identifiers and limited landing/referrer context for lead attribution and performance reporting
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. reCAPTCHA

Our website uses Google reCAPTCHA to protect against spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends this data to Google for analysis.

The use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

6. Analytics, Advertising Measurement, and Storage

We use Google Analytics to understand visits and interactions and Google Ads tags to measure whether advertising leads to calls or form submissions. These services may use first-party cookies and other identifiers. Our standard conversion implementation does not intentionally send the email address or phone number entered in a contact form to Google for enhanced-conversion matching.

• Campaign parameters and advertising click identifiers may be saved in browser local storage for up to 90 days
• When you submit a form, those attribution fields may be stored with the lead so we can understand which marketing source produced the request
• Google and other service providers may process technical information under their own privacy policies

You can delete or block cookies and site storage in your browser. Doing so may affect measurement or some site features. See our Cookie Policy for more detail.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Ask questions about how attribution and analytics data is used

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our practices, please contact us: